Returns & Cancellations
We would hope that you are completely happy with your purchase from our store, but if you are not happy with your purchase you have 28 days from date of receipt to return it to us for a complete refund or exchange.
This does not effect your statutory rights. We would ask you to return the goods to us by recorded or special delivery (at your cost) as we cannot be held responsible for any items going missing in the post.
In accordance with the European directive on distance selling and Consumer Protection (distance selling) Regulations 2000, you have the right to cancel your order for any reason within 7 working days from receipts of the goods. Any items that are special orders (ie personlised for a customer) will not be refunded. We are also unable to refund special offer items or discounted items.
A refund will be issued within 30 days of us receiving the returned item as long as the items are returned in a resalable condition, i.e. items should be returned in their origional box and should not have been tried on, worn, marked or damage.
Please ensure that your original order number is quoted when returning any item, item returned without this may be delayed in receiving a refund.